Privacy Policy
Effective Date: January 6, 2026
UntangLife Counseling, PLLC is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
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Through Our Website:
Contact form submissions (name, email, phone number, message)
Browser information and IP addresses for security and spam prevention
Website analytics (anonymized usage data)
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Through Our Clinical Services:
Health and treatment information required to provide therapy services
Insurance and billing information
Any information you voluntarily provide during intake or treatment
How We Use Your Information
We use your information solely to:
Respond to your inquiries and schedule appointments
Provide therapy and clinical services
Process insurance claims and billing
Comply with legal and ethical obligations
Improve our website experience
We will never sell, rent, or share your personal information with third parties for marketing purposes.
HIPAA Compliance & Confidentiality
All clinical information is protected under federal HIPAA regulations and Texas state law. Your health information is kept strictly confidential and will only be shared:
With your written authorization
As required by law (e.g., court orders, mandatory reporting requirements)
With insurance companies for billing purposes (with your consent)
Cookies & Website Tracking
Our website uses cookies to improve your browsing experience and remember your preferences.
We also use analytics tools to understand how visitors use our site, but this data is anonymized and cannot identify you personally. You can disable cookies in your browser settings at any time.
Data Security
We use industry-standard security measures to protect your information, including:
Secure, encrypted data storage
HIPAA-compliant electronic health record systems
Password-protected systems with limited access
Regular security updates and monitoring
Your Rights
You have the right to:
Access your health records (request in writing)
Request corrections to your information
Request that we delete certain personal information
Withdraw consent for data sharing (where applicable)
File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
Data Retention
We retain clinical records in accordance with Texas law and professional ethical guidelines. Website contact form submissions are retained only as long as necessary to respond to your inquiry.
Third-Party Services
Our website may contain links to third-party websites (e.g., client portal, insurance verification). These sites have their own privacy policies, and we are not responsible for their practices.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
UntangLife Counseling, PLLC
Alison Bailey, LMFT-S
Phone: 817-968-1905
Email: abailey@untanglife.com
Address: 6115 Camp Bowie Blvd.
Suite 298, Fort Worth, TX 76116